Welcome To Playa WiFi Network

Playa WiFi is a Secure Public WiFi Network, available to you when and where you need it most. We currently offer hotspots in Cozumel, Playa del Carmen, Chiquilá and Isla Holbox with service coming soon in Mahahual and Isla Mujeres.

AFFORDABLE:  Playa WiFi Network is secure and supported by advertisements for the top local attractions, dining, shopping and more, allowing us to offer our service for very low cost and in some cases, free.

SECURE: Always be sure you are on a secure network! Even if you are given a WEP or WPA key or password to join a network, anyone else on that network can potentially access your devices and information! Be sure you are logged through a secure system such as Playa WiFi and you only enter private information on sites that start with https:// and have a small padlock next to the website address.

Why Playa WiFi Network?

Playa WiFi Network uses licensed software provided by Spotngo and Aradial AAA Hotspot Radius Server Secure Technology to protect you.  Aradial Hotspot Server for wireless includes state of the art superior technology which provides all security and authentication requirements for a wireless based network to protect its customers’ activities in real time. When you log in at Playa WiFi Network, it is through secure SSL connections (the same security used by banks and financial institutions.) This security measure encrypts your login and payment data while connected to our secure server. You can verify the safety of your data by checking for the “lock” symbol on the web browser while connected to a secure server. The “lock” assures you that the data is encrypted and the web site is who they claim they are.  You can also ensure you are on a secure site by checking that you see “https” rather than just “http” before the URL (or website address – the “s” indicates a secure site.)
In addition to the high speed Internet circuits to which Playa WiFi Network hardware and software connects, built in bandwidth management (Fair Gain Technology) and policy control allows our end users to have fast service and a pleasant experience. Bandwidth management prevents certain users from absorbing more of their fair share of the bandwidth which has a direct affect on all other users.  This is a frequent issue on free public WiFi networks, where one person downloading music, movies or other large files slows down the other users.  With Fair Gain Technology, the bandwidth is divided equally among the users.
Playa WiFi Network coverage zones are seamless…regardless of where you move around physically under the same blanket, you will stay connected to the network, not an individual access point.   Login with the same account at any Playa WiFi Network location.

Have a question about our service? Check the FAQ page, or contact us! Having an issue? Contact our support team.

Interested in becoming a Playa WiFi Network Hotspot Location?

Playa WiFi Network Inc. is currently welcoming business owners to become Playa WiFi Network Hotspots. There are several packages which can be chosen from such as: 1) Small Hotspots (only a controller) covering 300 feet (omni directional) 2) Medium Hotpots (controller plus external antenna) cover up to 500 feet (directional or omni directional) 3) Large High Power Hotspots (controller plus multiple high gain directional and/or omni directional antennas) coverage up to one mile or more.


How does it work?

A small Wi-Fi controller connects to your existing Internet modem. This device has a powerful built-in Wi-Fi antenna that projects an omni-directional signal up to 300 ft.  Additional small high power antennas are available to increase coverage areas.  Easily cover entire hotel lobby areas, guest houses, restaurants, bars, coffee shops, the resort club house and adjacent pool deck. Get more exposurebetter Wi-Fi coverage and provide your guests with a valuable service.

Get in touch with us to learn more, and get up and running today!

About Us

Our History

Playa WiFi Network was founded by cruise industry professionals with more than 50 years traveling throughout Mexico, the Caribbean and Alaska, offering a secure, roaming WiFi network for passengers and crew to connect to the Internet in the ports of call with one account.  The unique advertising-based concept benefits everyone; visitors, passengers, crew and locals register once and enjoy the convenience of high-speed, secure Internet access in multiple locations and local businesses attract customers by advertising themselves and special promotions.  We implemented state of the art licenses, billing systems and network servers to serve our customers with a menu of options. 

Our Mission

Our mission is to enhance connectivity by delivering safe, reliable, and high-speed Internet services to our customers. We strive to ensure a seamless online experience, providing excellent customer service and support. Our immediate focus is on completing WiFi coverage zones in Cozumel, Playa del Carmen, Cancun, Chiquila, Holbox, and Isla Mujeres.. Our network expansion will continue throughout Quintana Roo, with Mahahual as our next target.

Utilizing cutting-edge off-the-shelf technology alongside our proprietary software, Playa WiFi Network aims to be the premier choice for connectivity in our destinations. We aspire to be synonymous with WiFi excellence, even before visitors realize they need it. Additionally, we take pride in being the preferred provider for business owners seeking comprehensive coverage for their establishments, offering the fastest speeds on a secure network.

For those seeking instant connectivity, our WiFi Hotspot solution provides a hassle-free “plug and play” experience, ensuring immediate access to high-speed Internet. At Playa WiFi Network, we are committed to facilitating seamless connectivity experiences for all.

Leadership Team

Our Playa WiFi Network team is a combination of unique individuals with a large spectrum of knowledge covering mechanical, electrical and electronic engineering, graphic design, data programming, accounting and merchant acquisition – speaking many different languages.

Become a Playa WiFi Network Partner

WiFi is increasing in popularity

Help us spread our coverage as fast as possible! Contact us now if you have locations, social connections, or any useful knowledge that can get us closer to providing WiFi for everyone who visits or lives in the area. 

Let us take a moment to appreciate the impact of our collective efforts:

  • The availability and usage of small wireless devices, including smart phones, tablets, e-readers and laptops, has grown substantially and continues to increase exponentially.
  • Both general public and business consumers demand information at their fingertips, wherever they are and whenever they’d like.
  • Consumer & business applications are increasingly cloud-based and (Internet) bandwidth intensive.
  • Legacy and new Edge, 3G, 4G, LTE and other Mobile data networks and providers cannot accommodate increasing Internet & data usage demands.
  • Data Roaming on mobile carrier data networks is still very expensive in most parts of the world.
  • Consumers & carriers alike view Wi-Fi as a high quality, high bandwidth, and inexpensive option to accessing the Internet remotely

WiFi Deployment is Universal

Globally, public Wi-Fi is becoming a compelling proposition for several markets:

  • Towns, Cities, Local Neighborhoods and RV Parks
  • Cruise Ship Ports of Call and Marinas
  • Resorts, Condominiums, Hotels and Guest Houses
  • Airports, Hospitals, Universities and Schools
  • Arenas, Stadiums and Special Event Venues
  • Restaurants, Coffee Shops, Internet Cafés, Bars and Pubs
  • Internet Service Providers

There are Plenty of reasons for a Business to Deploy a Wi-Fi Hotspot

Businesses have many reasons why they choose to offer Wi-Fi:

  • New Products / Revenue Streams
  • Customer Retention / Stickiness
  • Customer Acquisition
  • Competitive Advantage or Parity
  • Increase Tourism
  • Customer Value Added
  • Traffic Offload – as in the case of ISPs

The Opportunity For Service Providers Is Now And It’s Big

In our effort to provide our users with the HOTTEST DEALS and most UP-TO-DATE business information, there is an immediate opportunity for fellow service providers to partner with Playa WiFi Network, and help us fulfill our goals of WiFi coverage for all of Playa before moving on to the rest of the Riviera Maya. Contact us now to add a new Wi-Fi Hotspot or improve existing Wi-Fi hotspots. For the full benefits of becoming a hotspot on the Playa WiFi Network, including viral exposure for your business, please click here

Get in touch with us

We welcome your comments, questions and suggestions! Maybe you want to share a good experience or recommend a new hotspot location. Please send us a message and we will get back to you shortly

(8AM to 6PM Pacific Standard Time)